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If it is off or blinks, the printer is disconnected from the network. If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same networkĪs your computer or mobile device. Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Try opening a website to see if the internet connection is working properly.

Certain features/software are available in English language only.Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the Some HP Smart features require a network connection and an HP account for full functionality.

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Be more productive with customizable one-touch Shortcuts (formally Smart Tasks).It’s easy to send secure faxes from the app with Mobile Fax.Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness.Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account.

Order supplies, get support, and manage your HP account straight from the app.

Manage or print to your printer using any network connection.

Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account.

HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! Print, scan, and share files by using HP Smart with your HP Printer.